Kwan Technology Inc. ("we," "us," or "our") operates the website www.kwantec.net (the "Site"). We are committed to protecting your privacy and ensuring that your personal data is handled in a safe, responsible, and compliant manner.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or communicate with us. It is designed to meet compliance standards for the United States (including federal laws and the California Consumer Privacy Act/California Privacy Rights Act), and the European Union (General Data Protection Regulation - GDPR).
1. Information We Collect
We collect personal data that you voluntarily provide to us when you fill out contact forms, subscribe to our newsletter, request a consultation, or interact with our services.
The specific categories of personal data we collect include:
Full Name
Email Address
Phone Number
Organization/Company Name
Job Title
2. How We Use Your Information
We use the information we collect to operate, maintain, and improve our services, including:
To respond to your inquiries and fulfill your requests.
To deliver customer support and manage our business relationship with you.
To send you administrative information, updates, and security alerts.
To send you marketing, promotional, and educational communications (with your consent where required by law).
To comply with legal obligations and protect our legal rights.
3. Marketing Communications and Opt-In/Opt-Out Rights
We may send you promotional emails, newsletters, and marketing materials about our services, upcoming events, or industry insights.
Opt-In (EU/EEA & Select Jurisdictions): If you are located in the European Union or another jurisdiction requiring explicit opt-in consent, we will only send you marketing communications if you have actively consented to receive them.
Opt-Out (All Users): You have the right to stop receiving our marketing communications at any time. You can easily opt-out by: Clicking the "Unsubscribe" link found at the bottom of any promotional email we send. Contacting us directly at [email protected] to request removal from our marketing distribution lists.
Once you opt-out, we will stop sending you marketing materials, but we may still send you non-promotional, transaction-related communications (such as project updates or administrative notices).
4. Legal Basis for Processing (For EU/EEA Users under GDPR)
If you are a resident of the European Economic Area (EEA), our legal basis for collecting and using your personal data depends on the context of the collection:
Consent: Where you have given us explicit consent (e.g., opting in to receive marketing communications).
Legitimate Interests: Where the processing is in our legitimate business interests and does not override your fundamental rights (e.g., responding to your business inquiries or improving our services).
Contractual Necessity: Where we need your data to perform a contract with you or your organization.
Legal Obligation: Where we are required by law to process or retain your personal data.
5. Your Privacy Rights
Depending on your location, you have specific rights regarding your personal data.
A. European Union (GDPR) Rights
If you are located in the EU/EEA, you have the following rights:
Right of Access: You can request a copy of the personal data we hold about you.
Right to Rectification: You can request that we correct inaccurate or incomplete data.
Right to Erasure ("Right to be Forgotten"): You can request that we delete your personal data under certain conditions.
Right to Restrict Processing: You can ask us to limit how we process your data.
Right to Data Portability: You can request your data in a structured, machine-readable format.
Right to Object: You can object to our processing of your data, particularly for direct marketing.
Withdraw Consent: Where processing is based on consent, you can withdraw your consent at any time.
B. United States & California (CCPA/CPRA) Rights
If you are a resident of California, you have the following rights under the CCPA/CPRA:
Right to Know/Access: The right to request what personal information we have collected, used, and shared about you.
Right to Delete: The right to request the deletion of your personal information.
Right to Correct: The right to request the correction of inaccurate personal information we maintain.
Right to Opt-Out of Sale or Sharing: Kwan Technology Inc. does not sell your personal information or share it with third parties for cross-context behavioral advertising.
Right to Non-Discrimination: We will not discriminate against you (e.g., by denying services or charging different rates) for exercising your privacy rights.
To exercise any of these rights, please contact us at [email protected]. We may require verification of your identity before processing your request.
6. Data Retention
We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy, or to comply with our legal obligations, resolve disputes, and enforce our agreements.
7. Security of Your Information
We use appropriate technical and organizational security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no transmission over the internet or method of electronic storage can be guaranteed 100% secure.
8. International Data Transfers
Kwan Technology Inc. operates globally. By using our website and submitting your information, you acknowledge that your personal data may be transferred to, stored, and processed in the United States and other countries where our nearshore facilities or servers are located. We ensure that appropriate safeguards (such as Standard Contractual Clauses approved by the European Commission) are in place to protect your data.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us at:
Kwan Technology Inc. 3223 E. Warm Springs Road Las Vegas, NV 89120